At this 200-bed clinic in the Southeast, the vast majority of all payments were processed via credit card. The clinic's business manager was seeing additional fees and charges appear on invoices from their credit card vendor, and brought TCVG in to review.
The clinic wanted to stay with their current processor. Using our proprietary national database, TCVG compared the rates they were paying to similar clinics in their area (and found that they were being charged far more). We demonstrated the rate differences to the processor, which agreed to reduce the clinic's rates.
816 W. Mills Street, Suite B